30-Day Money-Back Guarantee

My IDP offers a 30-day money-back guarantee for eligible purchases.

If you are not satisfied with your purchase, you may request a refund within 30 days of the original purchase date.

To request a refund, please contact:

My IDP Support — Jesse Ko
Email: jesseko@me.com

Please include the email address used for your purchase and, if available, your Paddle receipt or transaction information.

Approved refunds are processed through Paddle.com, our Merchant of Record. Refunds will be returned to the original payment method. Processing time may vary depending on your bank or payment provider.

A refund is different from simply canceling a subscription:

• Subscription cancellation stops future renewals. Access may continue until the end of the current paid billing period.
• Refund approval returns the applicable payment and may end the related paid access.

Refund requests may also be handled through Paddle’s customer support channels at paddle.net.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.